Privacy Policy

Effective date: August 15, 2026

Scales Electrical Service LLC is a residential electrical contractor serving Winston-Salem, North Carolina and nearby communities. We respect your privacy. This policy explains what information we collect through scaleselectricalservice.com, how we use and share it, and the choices available to you.

Information we collect

When you request an estimate or contact us, we may collect your name, phone number, email address, service address, requested electrical services, project details, consent selections, and any other information you choose to provide.

Our website and service providers may automatically collect technical and online activity information such as browser and device information, pages viewed, referring pages, approximate location, IP address, advertising identifiers, and cookie or similar technology data.

How we use information

  • Respond to questions and estimate requests.
  • Review project details, contact you about your request, and schedule appointments.
  • Provide electrical services and maintain business records.
  • Measure and improve website performance, advertising, and customer service.
  • Detect spam, secure the website, and comply with legal obligations.

Submitting an estimate form authorizes us to contact you by phone or email about that request. It does not enroll you in unrelated marketing text messages or email campaigns.

Cookies, analytics, and personalized advertising

We use services that may include Google Analytics, Google Ads, Google reCAPTCHA, WordPress, Gravity Forms, and website hosting, security, performance, and email providers. These services may use cookies or similar technologies to operate the site, prevent fraud and spam, measure visits and conversions, personalize advertising, and show or measure ads on other websites or devices.

Google explains how it uses information from sites that use its services on its partner sites information page. You can review or change personalized advertising choices through Google Ads Settings and industry tools such as WebChoices. Browser controls may also allow you to block or delete cookies. These controls do not necessarily stop all advertising, and some essential website features may not work as intended when cookies are blocked.

Depending on where you live, certain personalized-advertising activities may be treated as a sale, sharing, or targeted advertising under applicable privacy law. You may contact us using the information below to request that we limit or stop the use of information associated with you for those activities where legally required.

How information is shared

We do not sell personal information for money. We may share information with trusted providers that help operate our website and business, including form, hosting, email, security, analytics, and advertising providers. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Data retention and security

Estimate requests that do not become customer projects are generally retained for no longer than 24 months unless a longer period is reasonably necessary for follow-up, fraud prevention, dispute resolution, or legal compliance. Customer and project records may be kept longer when needed for contracts, warranties, accounting, insurance, tax, safety, or other legal obligations.

We use reasonable safeguards designed to protect personal information, but no website, storage system, or electronic transmission can be guaranteed completely secure.

Your privacy choices and requests

Depending on applicable law, you may ask to access, correct, or delete personal information you submitted, or request that certain targeted-advertising uses be limited. Send requests to [email protected]. We may request information reasonably necessary to verify your identity and locate the relevant records before completing a request. Some information may be retained when required for business, safety, tax, warranty, dispute, or legal purposes.

Google reCAPTCHA

Our forms may be protected by Google reCAPTCHA to reduce spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

External links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and Scales Electrical Service LLC is not responsible for those websites.

Children’s privacy

This website is intended for homeowners and other adults seeking electrical services. We do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy when our website, advertising, or business practices change. The effective date above will be revised when material changes are made.

Contact us

Questions or privacy requests may be directed to Scales Electrical Service LLC at [email protected] or (336) 473-4990.